Tuesday, 21 July 2009

Panel beating

I see from the Surrey Comet that the Harvester up by the Plough is looking to create a food panel in order to give feedback on the food and also to meet up and discuss it with other panel members.

The Kermit quotes:
John Jackson, manager of the Plough Harvester, said: “We are always looking for feedback on our menus and we feel that by creating a food panel, we will have the perfect forum in which to discuss how we should be changing what we offer to guests.”

Good idea John but based on our recent trip there (see my Tweets) I'll give you some hints for free:

  1. If I turn up at 4.45pm it would be nice for the waitress to acknowledge my existence rather than re-laying some distant table in the hope that she won't have to take my order before her shift finishes at 5pm,

  2. If by some strange chance she does take my order before 5pm it'd be nice if she did it with with some kind of civility, perhaps even a smile, rather than grimacing as though she'd just finished sucking 2kg of lemons after having a tooth extracted,

  3. When handing over from one shift to the other it'd be nice to have a bit more organisation. When the new, happy waitress brings the plates out using oven gloves then that's the big clue that they've been sat under the lights for too long,

  4. As a result the food was dry.

  5. The deep-fried stuff was really greasy.

You might remember that I posted back in May that they were asking for volunteer chicken-tasters so I'm not sure what's happened to that group. I hope they survived the experience...

Surrey Comet
Harvester's Food Panel

1 comment:

Worcester Park said...

I'm so enraged I have blogged about this too. I can't believe the Sutton Guardian simply spews out the press releases that The Harvester sends through to it.

I was amazed that they printed the chicken-taster "new story" in May, let alone repeating the free publicity this time around.

Lazy local journalism at its worst!